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Cloud Professional Services

Cloud Architecture,
Migration & Optimisation

As you look to accelerate your journey to the cloud, Belico can assist you. We can you align your plans with architectural best practices for designing and running workloads in the cloud.


Our team of cloud experts can provide you with a comprehensive range of consulting and professional services to ensure you design the most effective hybrid cloud, smoothly migrate workloads to this environment, and continually optimise for performance.

Performance
Efficiency

Reviewing how you structure and streamline the use of cloud resources, including performance monitoring and the optimisation of resources based on workload requirements

Security

Reviewing the processes and procedures you have in place to protect confidential information, manage permissions, and
monitor for security events.

Sustainability Pillar

Reviewing and understanding your environmental impact and guiding you on a shared responsibility model for sustainability.

Cost Optimisation

Understanding your spending over time. Helping you control fund allocation by
selecting the appropriate services and resources, and being able to scale without overspending.

Reliability

Understanding your architecture from a reliability perspective, including distributed system design, recovery planning, and adapting to changing requirements.

Operational
Excellence

Looking at the operational management of your hybrid cloud environment, including how you monitor, automate, and respond to daily events.

Cloud Well-Architected
Review

As you progress on your cloud journey, it is essential that your cloud architects build hybrid cloud environments that are secure, high-performing, resilient. Your architecture also needs to make the most efficient use of technology platforms and services.



To assist with this, Belico provide a Cloud Well-Architected Review service. This service assesses your hybrid cloud architecture against established key concepts, design principles and architectural best practices for cloud environments.


 

This comprehensive assessment covers six key areas and can be performed as a full assessment or as a part-assessment to address specific issues. The core areas are:

Cloud Migration & Coexistence

As you drive forward with your cloud migration strategy, it is important that you do this in a way that is highly efficient and delivers all your desired outcomes.



This is where Belico’s experience and expertise offers considerable value. We have helped many organisations evolve their cloud environments and can assist you along every step of your journey.



We can help you assess your cloud readiness, including analysing application flow and dependencies, performing compatibility checks, and, where necessary, working with your third-party software vendors. We can assist you in architecting the right hybrid cloud environment for your needs. We can also manage migration through pre-staging and testing to ensure minimal disruption

Creating a single view of spend, across all cloud services

Simplifying internal cross-charging of cloud resources

Identifying areas of unnecessary over-expenditure

Identifying cost savings through modernisation/rightsizing

Optimising IaaS/PaaS platforms

Spend/Workload Reviews

Review benefit potential of reserved instances

One of the key goals of cloud migration is to improve efficiency and reduce costs. However, the complexity and overlap of public and private cloud environments can often introduce new inefficiencies. These can drive up costs, compromises security, and if left unchecked, might quickly spiral out of control.


Putting in place continual cloud optimisation is essential for your cloud environment to perform, remain secure and deliver the desired costs savings. This is where Belico can help with a range of services that include:

Cloud Optimisation

Clearly mapping your current environment

Assessing business needs and planning migration

Creating a clear data strategy

Data warehouse re-platforming

Migration & testing

Platform optimisation & management

In any organisation data is a significant asset. When structured in a data warehouse this data can be used to deliver business-changing insights. Placing your data warehouse in a public cloud can provide significant benefits; in our experience organisations can gain a 10x improvement in performance at 1/10th of the cost of traditional data warehouse infrastructure.



Belico’s data modernisation service supports you through every stage of migrating your data to a cloud-based warehouse including:

Data Warehouse Modernisation

Integrating role-based access controls across your cloud services

Comprehensive, cross-service API audit, logging, and security

Advice and training on best practice architecture

Fully managed Virtual Desktop service

More and more organisations are migrating users to virtual desktop environments. This enables

them to access the services they need from any device, from any location.



We provide a full end-to-end service to deliver cloud workspaces. Our expertise in Amazon Workspace and Azure Virtual Desktop enables us to build Windows or Linux environments for our clients. We can manage change and provide an ongoing managed service.



This approach removes the need to purchase expensive hardware and install complex software on end-user devices.  Our services include:

Cloud Workspaces/
Virtual Desktops

Cloud Data Engineering

As you transition more of your data to the cloud, there is a need to optimise this to drive better price/performance. There is also the opportunity to architect your data in a way that delivers the valuable insights and actionable intelligence that your business needs.


Belico provides you with highly skilled data engineers that can assist with every aspect of managing and leveraging your data in the cloud. We can help you achieve some significant benefits including:

Unlocking
Actionable Insights

By understanding the data you hold in your public clouds we are able to
unlock this to deliver valuable reports
and dashboards on every aspect of
your business.

Unlocking
Actionable Insights

By providing you with comprehensive rundowns of your key cloud spend and highlighting trends, identifying irregularities, and analysing performance data to help you optimise your resource usage.

Unlocking
Actionable Insights

We help you maintain watertight data hygiene through automating data management tasks. We also can help you to create data governance policies that can be applied across your cloud environment.

Unlocking
Actionable Insights

We help you tighten security with clear governance polices aligned to risk. We can then monitor the application of these policies and alert you to potential issues.

Existing architecture analysis and review

Customer journey mapping

Cloud planning, architecture, and migration

Voice application design and implementation

Multi-channel contact centre design (voice, chat, email and social)

Cloud Innovation (bots, AI, machine learning)

Cloud support and testing services

Belico have extensive experience in the migration of existing contact centres to cloud platforms and the deployment of CCaaS to green field sites. We understand the specific nuances of a contact centre environment. We are skilled in integrating the component parts of a solution to deliver the best possible agent and customer experience.



We provide a comprehensive range of services to contact centres to assist with their cloud migration including:

Cloud Contact Centre

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