We help you ensure that your IT environment continually performs for your organisation, is secure, and delivers the agility and flexibility you need.
We offer a comprehensive range of IT managed services that can be tailored to your specific needs. These services can cover every aspect of your environment, including your network, cloud, UC & collaboration, contact centre, and how you connect your remote workforce.
Our network operations centre operates 24/7. We offer service coverage and service level agreements to suit your needs.
Performance Optimisation
Our expertise in networking, cloud and UC enables us to continually assess the performance of your infrastructure against the needs of your organisation. As end-user demands change, we continually optimise your infrastructure to ensure that the best possible experience is delivered.
Proactive Monitoring
We can establish benchmarks for the performance of your core to edge infrastructure. We can then proactively monitor the performance against these benchmarks. This enables us to immediately detect and address issues before they become disruptive to your business.
Performance Monitoring & Optimisation
Our network operations team utilises the latest tools to gain the visibility into every aspect of your IT infrastructure.
This includes your premise-based environment and hybrid cloud infrastructure. This enables us to provide comprehensive services such as:
Like every organisation, you face ever-increasing sophisticated and persistent security threats. Continually monitoring your environment for breaches and anomalies is key to ensuring you reduce risk.
We provide a comprehensive security monitoring service that utilises both the tools you have in place and our in-house technology. This allows us to continually identify and drill-down on potential areas of vulnerability.
Our team of security experts are able to quickly identify potential malicious activity across your network. We can then isolate these threats and work with you to take the necessary remedial action.
Security Monitoring & Management
Your end-to-end IT environment probably consists of many different technologies from a wide range of vendors. It can, therefore, be a challenge to identify where to go for support and where the lines are drawn in terms of maintenance coverage.
At Belico, we take care of this challenge by providing you with a single point for support and maintenance across your hybrid environment. Our team provides the level of responsive support you need whether that be business hours or 24/7.
We manage your maintenance agreement and provide that critical first point of call. We can triage your issue, identify root-cause, and then manage the resolution – whether this be resolved via through our team or escalated to the appropriate vendor, where necessary.