// ENGAGEMENT PROTOCOL
From brief to handover.
Belico is the UK delivery team behind deals that partners close. This is exactly what happens between your first message and your client's go-live, and where every boundary sits.
Start a conversationBrief to handover. No mystery.
Most delivery relationships fail on ambiguity: who owns the client, who carries the risk, what happens at the end. So we run every engagement on the same explicit sequence.
- BRIEF
You bring the deal.
Send whatever exists: an RFP, meeting notes, a one-line ask from your client. If it needs an NDA first, we sign yours before a single detail moves. You do not need a tidy requirements document; turning a rough ask into a scoped project is part of the job.
What you get: a same-week response from an engineer, not a sales queue.
- SCOPING
One conversation, then a plan.
A working session with the people who would actually deliver. We ask the awkward questions early, tell you plainly if a piece is not ours to take, and come back with the team shape, the timeline and the effort behind it.
What you get: a written scope you can take into your own commercial conversation.
- STATEMENT OF WORK
Everything in writing.
Deliverables, what is in scope, what is explicitly out, prerequisites and assumptions, all agreed before work starts. The paperwork your client sees carries your brand; the commercials stay between us.
What you get: boundaries you can defend, no scope surprises mid-project.
- DELIVERY
Our engineers, your badge.
Certified engineers join your standups, work in your tooling and report to your project manager. Your client sees your team delivering; questions and escalations route to you first. You stay the single point of contact for the relationship you own.
What you get: delivery capacity that behaves like your own department.
- HANDOVER
Clean exit, documented.
As-built documentation, knowledge transfer sessions and a production-ready environment your client's team owns and runs. We deliver projects and hand them over; we do not hold anything hostage to an ongoing contract. Then we step back.
What you get: a finished project, a capable client team, and the credit.
The rules we never break.
Subcontracted delivery runs on trust. These are the non-negotiables we hold on every engagement.
NDA before anything
Happy to sign yours before the first detail of a deal moves. Confidentiality is table stakes in a partner model, not a negotiation.
Your brand throughout
Design documents, reports, meeting presence: the engagement carries your name from kickoff to sign-off. Belico does not appear in front of your client.
No client contact without you
We never approach your client directly, during the engagement or after it. The relationship is yours; that boundary is absolute and it outlives the project.
Your PM stays in charge
We plug into your project structure, your cadence and your reporting, not the other way round. You always know exactly where delivery stands.
No exclusivity, no lock-in
Work with us deal by deal. No retainers required, no minimum commitments, no penalty for quiet quarters. Each engagement stands on its own.
Clean handover by design
Projects end with documentation and a team that can run what we built. If a follow-on phase makes sense, you re-engage us the same way: a brief, a scope, a plan.
The questions partners actually ask.
01 How is an engagement priced?
Fixed price against an agreed Statement of Work when the scope is well defined; time and materials when discovery has to come first. Either way the number is agreed before work starts, it is quoted to you rather than to your client, and you decide the commercial terms your client sees. No surprises invoiced mid-project.
02 How fast can you scope a deal?
One conversation usually tells both sides whether the fit is right, and a written scope typically follows within days, not weeks. When a bid deadline is breathing down your neck, say so; scoping against a submission date is normal work for us.
03 Where do NDAs and IP sit?
NDA first is the default, and we will sign yours rather than argue about paper. Work product created for the engagement, such as designs, documentation and configuration, is handed over as part of the project. We do not reuse one client's specifics to win another's work.
04 Do you run what you build?
No, and that is deliberate. Belico delivers projects and hands them over: the environment, the documentation and the knowledge land with your client's team, or with yours. If you sell the ongoing service, the handover is built to make that service easy to run. When the next phase comes, you re-engage us for it.
05 Are we exclusive once we work together?
No. You can run other delivery partners alongside us, benchmark us on every deal, and go quiet for six months without a conversation about commitment. We would rather earn the next engagement than contract for it.
06 Can our client meet the engineers?
Yes, and they usually should. Our engineers sit in client workshops, cutover calls and steering meetings wearing your badge, introduced as your team. Confidence sells the next phase, and confidence comes from meeting the people doing the work.
Tell us what your clients need.
A tri-cloud migration. A 200-site SD-WAN rollout. A security architecture before NIS2 hits. An AI system your client is asking about next quarter. We scope it, staff it, and deliver it under your brand. One conversation tells us if we are the right team.